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NHS Staff Survey 2017

The annual NHS survey has shown staff continue to believe the care their trusts provide is safe, with 69 per cent saying they would recommend care at their organisation to a friend or relative.

The 2016 survey results, released today, are almost unchanged from 2015, in response to the statement: “If a friend or relative needed treatment I would be happy with the standard of care provided by this organisation.” In 2015, 69 per cent of staff agreed or strongly agreed.

However, there is significant variation at trust level.

Three mental health trusts were the worst performers on this statement when the total staff agreeing or strongly agreeing were added up.

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Manchester Mental Health and Social Care Trust had the lowest score in the country, with only 45 per cent of staff recommending it. However, this was a significant increase 32 per cent in 2015.

The biggest year on year decrease was at Oxleas Foundation Trust, which saw the number of staff agreeing with the statement falling from 72 per cent to 65 per cent.

Emergency care practitioners were the professional group least likely to agree with the statement. The worst performing provider on this measure was the Isle of Wight Trust’s ambulance service, with just 45 per cent of those staff agreeing.

Of the 10 worst perfmorming acute trusts, four are also in special measures: Walsall, North Cumbria, Worcestershire Acute, and Brighton and Sussex.

Specialist trusts dominated the top 10 best performers, with only one non-specialist – Newcastle upon Tyne FT – among them.

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